Dear Valued Guest,
With the recent mandates from our Hawaii State Government and Hawaii State Department of Health and in an effort to continue to ensure the safety of our ambassadors, guests and community, we have made the difficult decision to temporarily close our hotel effective Thursday, March 26, 2020 through Thursday, April 30, 2020.
We will be waiving all change and cancellation fees as well as refunding any deposits for reservation booked for stays through these dates. As of this time, we are looking forward to accepting new and rebooked reservations for arrivals on and after May 1, 2020. Please contact our Reservations Department at #855-622-7558 or [email protected] between the hours of 7:00am – 7:00pm (Monday – Friday), 8:00am – 6:00pm (Saturday) and 8:00am – 5:00pm (Sunday) Hawaii Standard time to cancel or rebook your stay. You may also modify your reservations through our hotel website at princewaikiki.com. For those guests who booked through our valued travel partners, please contact them directly for their individual policies and assistance.
We will continue to closely monitor on a daily basis the most up to date guidelines through the Centers for Disease Control (CDC), World Health Organization (WHO) and local authorities for any further changes. Please continue to visit our COVID-19 updates page for the latest information.