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Prince Waikiki FAQ

Check-in time is 3:00 PM. Check-out time is noon.

Our pools are open from 7:00 AM – 10:00 PM, and our private poolside cabanas are available for rental from 11:00 AM to 7:00 PM.

Experience our award-winning restaurant, 100 Sails Restaurant & Bar, features fresh, island-inspired menus and cocktails crafted to perfection. At Prince Waikiki hotel, you’ll also enjoy access to our poolside Hinana Bar, Katsumidori sushi restaurant, and Honolulu coffee company café.

Experience delectable dining and beverage options from the comfort and privacy of your own room. Click here to view our in-room dining menu.

Each of our guest rooms and suites includes:

  • One king or two queen beds
  •  Separate showers and tubs
  • TOTO washlets
  • Sheer and Blackout Remote Control Blinds
  • Large In-Room Safe
  • LCD Smart TV
  • Coffee Maker & Tea Kettle
  • USB Charging Ports
  • Floor-to-Ceiling Windows
  • Mini Refrigerator
  • Work Nook

Yes. Our fully-equipped fitness center is open 24/7. Located on the 5th floor in Ala Moana Tower, our on-site gym is equipped with treadmills, elliptical trainers, exercise bikes, strength machines, and free weights.

  • Self-parking: $45.00 + tax, per night
  • Valet parking: $50.00 + tax, per night

Maximum vehicle height in parking garage is 6’1″. For vehicles exceeding this height clearance, please contact us for parking options.

Electric vehicle charging stations are available in our self-parking garage, level E.

Airport shuttle service from Daniel K. Inouye International Airport/Honolulu International Airport (HNL)  may be booked through Roberts Hawaii shared and private airport transfer services. Find more information about the Roberts Hawaii shuttle services and pricing, click here.

The main airport on Oahu is the Daniel K. Inouye International Airport (HNL), also known as the Honolulu International Airport. HNL is Hawaii’s major airport, serving as the entry point for most of Hawaii’s visitors.

For your peace of mind, we offer above-and-beyond daily housekeeping services.

Prince Waikiki offers dry cleaning services through Hakuyosha. Please have items placed out in your dry cleaning bag by 8:30 AM for same-day service. Service is not available on Sundays and holidays.

Unless otherwise noted, all bookings will incur a daily resort charge. Learn more

Accessible rooms are available. Please notate a request for an accessible room during check-out or contact our Reservations Department. Reservations can be contacted at (844) 207-9998 or [email protected].

Prince Waikiki is a dog-friendly hotel and welcomes dogs only (unless a service animal) up to 25 lbs. These procedures are applicable to all areas within the hotel, excluding Restaurants, Pool Deck, Fitness Center, Bars, Banquet Event Areas and the Club Lounge (unless a service animal).

A one-time sanitation fee of $350.00 plus tax will be automatically added to the guest portfolio (not applicable for service animals). This fee is to sanitize the room should other future guests be allergic. Any further damages incurred to the room by the dog are the responsibility of the guest/owner which could incur a penalty cleaning charge (i.e. daily room rates if room is not able to be sold).

Dogs must be supervised at all times. Should a dog be left in the room unattended, the dog must be placed in a kennel by the guest/owner. Housekeeping reserves the right to not enter a guest’s room should a dog be in the room unattended or not placed in a kennel.

  • Guest/Owners must always pick up after their dogs.
  • Dogs must always be on a leash in public places.

A one-night deposit is required upon booking. The deposit is refundable if cancellation is received by the hotel at least 72 hours before arrival day. Any no-shows or cancellations received within 72 hours will be assessed a one-night room and tax charge.

Special Holiday Deposit/Cancellation Policy

Applies for stays between December 22, 2023 – January 2, 2024. Two (2) night deposit required at time of reservation, based on guest arrival date. Cancellations must be received by October 31, 2023, to avoid a two (2) night cancellation policy. Policy is based on guest arrival date. No minimum length of stay required.

Snacks are available to be purchased at Accents (located in our lobby) or across the street at the ABC Store.

Smoking is prohibited on the Prince Waikiki property.

Room blocks are available for rooms of 10 or more. Please contact our Sales Department for assistance. Sales can be contacted at (800) 447-7621 or my email at [email protected].

Prince Waikiki is known for its inspired dining, and we’d be happy to cater your event. Choose from chef-curated menus or customize your own. Explore catering options for morning, noon, and night here, learn more.

Reservations are highly recommended if you’re planning on visiting Naio Bliss for spa services. Please call (808) 201-0767 to book to make an appointment. Learn More

Naio Bliss is open daily from 10:00 AM – 6:00 PM.

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