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  • Pool deck

Welcome Back to Prince Waikiki

With excitement and gratitude, we open our doors again for you!

We are happy to announce we will reopen on November 1, 2020.  As we prepare to greet you once again, please know the safety and health of our guests and ambassadors are our first priority.

We thank you in advance for placing your continued trust in Prince Waikiki as you plan for future travel.  We remain committed to doing everything we can to reinforce measures recommended by government and public health officials.  Our ambassadors work daily to ensure Prince Waikiki meets the latest hygiene and cleaning guidance recommended by government and public health officials.  For more information on our commitment to your health and safety, please see our Prince Promise.  For more information on traveling to Hawaii, please see our Travel to Hawaii page.

We reassure you that your health and well-being are of our utmost priority.  When you are ready, Prince Waikiki will be here to welcome you with aloha.

UPDATES TO HOURS OF OPERATIONS & OUTLETS

100 Sails Restaurant & Bar

  • Opening November 1, 2020.
  • A la Carte Breakfast: 6:00am-10:30am
  • A la Carte Dinner and Bar Service: 5:30pm-9:30pm
  • Happy Hour: 4:00pm-6:00pm

Hinana Bar

  • Opening November 1, 2020.
  • 10:30am-8:00pm
  • Happy Hour: 4:00pm-6:00pm

In Room Dining

  • Opening November 1, 2020
  • Breakfast: 6:00am-11:00am
  • All Day Dining: 11:00am-10:00pm
  • Happy Hour: 4:00pm-6:00pm

Club Lounge

  • Opening November 1, 2020.
  • 7:00am-8:00pm

Katsumidori Sushi Tokyo

  • Open for takeout orders and dine in as of September 24, 2020.
  • Lunch: 11:30am-2:30pm (Last Order 1:45pm)
    • Open for takeout orders and dine in
  • Dinner: 5:00pm-9:00pm (Last Order 8:30pm)
    • Takeout orders available from 5:00pm 
    • Two seating times for dine in at 5:30pm and 7:15pm
  • To place phone orders, please call 808.946.7603

Honolulu Coffee Company

  • Effective March 20, 2020, Honolulu Coffee will be temporarily closed until further notice.

Retail Shops

  • Accents: Closed from March 26, 2020 until further notice.
  • Abiste: Closed from March 23, 2020 until further notice.

Naio Bliss

  • Opening November 1, 2020.

Hawaii Prince Golf Course

  • In conjunction with the September 22nd announcement by the City and County of Honolulu, as supported by the State of Hawaii and the changes to the Stay at Home Order with a New 4 Tier Recovery Framework to be implemented on September 24th, allowing certain designated businesses to re-open, we are very pleased to announce the re-opening of the Hawaii Prince Golf Club on Thursday, September 24th.
  • For the safety of our golfers and staff, all guidelines and precautionary measures set forth by PGA Aloha Section and health authorities will continue to be taken in consideration to prevent the spread of COVID-19. Visit here for more information.

These operations will remain in effect until further notice. Please refer to this page for the latest updates and changes.

OUR PRINCE PROMISE

Caring for our guests and providing exceptional service has always been our priority at Prince Resorts Hawaii. While the recent COVID-19 pandemic has changed the world and how business is conducted, we remain positive and look forward to welcoming all of our guests with a commitment to ensure their health, safety and comfort.

We have further enhanced our cleaning guidelines which was carefully put together and implemented following the recommendations by the Centers for Disease Control and Prevention (CDC) and the Hawaii Lodging and Tourism Association (HLTA).

Learn More

UPDATED CANCELLATION POLICY

Given the evolving nature of the COVID-19 impact, we have also adapted our cancellation policy to provide our guests with additional flexibility.  We will be waiving all change and cancellation fees as well as refunding any deposits for reservation booked for stays through these dates.  As of this time, we are looking forward to accepting new and rebooked reservations for arrivals on and after November 1, 2020.   Please contact our Reservations Department at 855.622.7558 or [email protected] between the hours of 7:00am – 7:00pm (Monday – Friday), 8:00am-6:00pm (Saturday) and 8:00am-5:00pm (Sunday) Hawaii Standard Time to cancel or rebook your stay.  You may also modify your reservations through our hotel website at www.princewaikiki.com.  For those guests who booked through our valued travel partners, please contact them directly for their individual policies and assistance.

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